---
title: "Find people by a Label"
description: "Open Labels, pick an account and a label, and see who has that tag."
slug: "/contacts/labels"
---

In this tutorial, you will open **Labels** and see who has one WhatsApp label.

**Time needed:** 8 minutes

## Before you start

Make sure:

- You are logged in to Wabot.
- The WhatsApp account already has labels, such as from **Live Chat** or WhatsApp.

> **Labels** are WhatsApp tags. They are not **Broadcast Lists**.

## 1. Open Labels

On the left menu, open **Audience Hub**.

Click **Labels**.

<figure class="doc-shot-ph shot-01-buka-labels" data-shot="01-buka-labels.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="Labels">
    <span class="doc-shot-ph-kicker">Screenshot example</span>
    <strong class="doc-shot-ph-title">Labels</strong>
    <span class="doc-shot-ph-hint">Clean UI. No real names, emails, or chats.</span>
  </div>
</figure>

## 2. Pick the account and label

Select the WhatsApp account.

Under **Filter by Label**, choose one label.

## 3. Review the people

The table shows people on that label.

You can use **Search label contacts…** to find a name or phone.

You can filter by created date, then **Export** if you need a file.

<figure class="doc-shot-ph shot-02-label-contacts" data-shot="02-label-contacts.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="People on a label">
    <span class="doc-shot-ph-kicker">Screenshot example</span>
    <strong class="doc-shot-ph-title">People on a label</strong>
    <span class="doc-shot-ph-hint">Clean UI. No real names, emails, or chats.</span>
  </div>
</figure>

## Make sure it worked

This tutorial worked when:

- You selected an account and a label.
- The table shows the people on that label, or it shows that the label has no one yet.
- You did not mix this list with a Broadcast List.

## If it didn’t work

### No labels appear

- Confirm the account is **Online**.
- Apply a label in **Live Chat** or WhatsApp first, then open **Labels** again.

### The table is empty

That label has no people yet. Pick another label, or apply this label to a chat in **Live Chat**.

### You wanted a campaign list

Use [Create a Broadcast List](/contacts/broadcast-list). Labels tag chats. Broadcast Lists hold campaign numbers.

## Next

You can see who has a label. Next, open a real WhatsApp group and its members.

[View a WhatsApp Group →](/contacts/groups)