---
title: "Apply the reply to all accounts"
description: "Use Apply to All to save the same Default Reply on every connected WhatsApp account."
slug: "/features/autoresponder/apply-to-all"
---

In this tutorial, you will copy one **Default Reply** to every connected WhatsApp account.

**Time needed:** 8 minutes

## Before you start

Make sure:

- One account already has a working Default Reply. Finish [Turn on a Default Reply](/features/autoresponder/default-reply) first.
- You have more than one WhatsApp account.
- The same greeting is suitable for every account you will overwrite.

> **Apply to All** replaces the Default Reply on every connected account. Open any special account later and click **Configure** if it needs different text.

## 1. Open Apply to All

On the left menu, click **Autoresponder**.

Click **Apply to All**.

The header says **Apply to All Accounts**.

<figure class="doc-shot-ph shot-01-apply-to-all" data-shot="01-apply-to-all.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="Apply to All Accounts">
    <span class="doc-shot-ph-kicker">Screenshot example</span>
    <strong class="doc-shot-ph-title">Apply to All Accounts</strong>
    <span class="doc-shot-ph-hint">Clean UI. No real names, emails, or chats.</span>
  </div>
</figure>

## 2. Set the shared reply

Set **Status** to **Enable**.

Set **Sent to**, the **Text Message / Caption**, exclusions, and pause the same way you did for one account.

Leave **Reply Using AI?** on **Normal Mode**.

Click **Save**.

## 3. Check the cards

Go back to **Autoresponder**.

Each connected account should show **Status** as **Enabled**, and the same **Send To** value.

If one account must stay different, click **Configure** on that card only and change it.

## Make sure it worked

This tutorial worked when:

- The form header was **Apply to All Accounts** before you saved.
- Every connected account card shows **Enabled**.
- A test to a second account also receives the same greeting.

## If it didn’t work

### One account is still Not Set

- Confirm that account is connected and **Online**.
- Website accounts are not used for Autoresponder.
- Click **Configure** on that card and save it on its own.

### You overwrote a custom greeting

Open that account with **Configure**, paste the old text, and **Save**. Do not click **Apply to All** again unless you want every account to match.

## Next

Every account can greet customers. Next, forward the incoming chat to a staff WhatsApp.

[Forward the chat to a staff number →](/features/autoresponder/forward-staff)