---
title: "Upload a file"
description: "Open File Manager, upload one image or PDF, and confirm it appears in the list."
slug: "/tools/file-manager"
---

In this tutorial, you will upload one file to **File Manager**.

**Time needed:** 8 minutes

## Before you start

Make sure:

- You are logged in to Wabot.
- You have a small image or PDF ready.

> **File Manager** is under **GENERAL**. Upload here first, then pick the file in Live Chat, Broadcast, or Chatbots.

## 1. Open File Manager

On the left menu, click **File Manager**.

<figure class="doc-shot-ph shot-01-buka-file-manager" data-shot="01-buka-file-manager.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="File Manager"><span class="doc-shot-ph-title">File Manager</span><span class="doc-shot-ph-hint">Screenshot reference</span></div>
</figure>

## 2. Create a folder (optional)

Click **New Folder**.

Enter a name you will recognise, such as `My Folder`.

Click **Create Folder**.

Open that folder if you created one.

<figure class="doc-shot-ph shot-02-new-folder" data-shot="02-new-folder.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="Create New Folder"><span class="doc-shot-ph-title">Create New Folder</span><span class="doc-shot-ph-hint">Screenshot reference</span></div>
</figure>

## 3. Upload the file

Click **Upload**.

In **Upload Files**, drop a file or click the dropzone.

The dropzone says **Supports images, videos, documents & more**.

Wait until the upload finishes.

<figure class="doc-shot-ph shot-02-upload-files" data-shot="02-upload-files.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="Upload Files"><span class="doc-shot-ph-title">Upload Files</span><span class="doc-shot-ph-hint">Screenshot reference</span></div>
</figure>

## 4. Find the file

Use **Search files...** if the list is long.

Confirm the file is in the folder, then open it to preview.

<figure class="doc-shot-ph shot-03-file-in-list" data-shot="03-file-in-list.png">
  <div class="doc-shot-ph-frame" role="img" aria-label="File in File Manager"><span class="doc-shot-ph-title">File in File Manager</span><span class="doc-shot-ph-hint">Screenshot reference</span></div>
</figure>

## Make sure it worked

This tutorial worked when:

- The file appears in **File Manager**.
- You can preview it.
- There is no upload error.

## If it didn’t work

### Upload is missing

You need upload permission. Ask the team owner.

### The file is too large

Use a smaller file. Your plan sets the max size. Check storage on the **Dashboard**.

### You wanted to send it now

Open **Live Chat** or **Broadcast**, then pick this file from **File Manager**. Do not send from this page.

## Next

The file is stored. Next, check whether a message is waiting or failed in the queue.

[Find a failed queue message →](/tools/queue)