Read subscriber Analytics
Open Analytics, pick an account and period, and read Total Subscribers.
In this tutorial, you will open Analytics and read how many bot subscribers you have.
Time needed: 8 minutes
Before you start
Make sure:
- You are logged in to Wabot.
- The account has chatbot subscribers in People.
This Analytics is under Audience Hub. It is subscriber counts, not Live Chat Insights, and not a Broadcast report.
1. Open Analytics
On the left menu, open Audience Hub.
Click Analytics.
2. Choose the account and period
Select the WhatsApp account.
Pick a period: 7d, 30d, 90d, or All.
30d is enough for this tutorial.
If the numbers look old, click Refresh analytics.
3. Read Acquisition
Under Acquisition, find Total Subscribers.
Also check:
- Facebook Ads
- Organic
- New This Period
4. Read Engagement
Under Engagement, find Chatbot Enabled and Bot-Reached.
If a tile is a link, click it to open the matching people in People.
Make sure it worked
This tutorial worked when:
- You selected an account and a period.
- Total Subscribers shows a number.
- You can see Acquisition and Engagement.
If it didn’t work
It says No analytics available
- Confirm the account has subscribers in People → Bot Subscribers.
- Click Refresh analytics.
- Try All instead of 7d.
The number does not match People
Analytics follows the period you picked. People shows the current list. Use All to compare the full count.
You wanted a Broadcast report
Open Broadcast and click Report. That is a different page.
Next
You know the subscriber count. Next, build a recipient list for a campaign.