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View a WhatsApp Group

Open Groups, pick an account, and view group details and members.

In this tutorial, you will open Groups and view one WhatsApp group.

Time needed: 8 minutes

Before you start

Make sure:

  • You are logged in to Wabot.
  • The connected WhatsApp number is already in a group.

Groups are real WhatsApp groups. They are not Broadcast Lists.

1. Open Groups

On the left menu, open Audience Hub.

Click Groups.

2. Choose the account

Select the WhatsApp account.

You can leave the type filter on All Groups, or pick Communities, Announcement Only, or Open Groups.

3. View group details

Click a group, or use View group details.

Check the group name, Description, Created, and Type (Open Group, Announce Only, or Community).

The member list shows participants. You can search members on that dialog.

4. Export only if you need a file

Back on the list, you can Export groups when you need a spreadsheet. Skip this if you only wanted to look.

Make sure it worked

This tutorial worked when:

  • Groups lists at least one group for that account.
  • View group details shows the name and members.
  • You know this is a WhatsApp group, not a Broadcast List.

If it didn’t work

The list is empty

  • Confirm the connected number is in a WhatsApp group.
  • Confirm you selected the correct account.
  • Set the type filter back to All Groups.

You wanted to send a campaign to numbers

Use Create a Broadcast List, then Broadcast. Groups only shows WhatsApp groups.

You cannot export members

Export needs the groups / participant permission. Ask an owner if the button is missing.

Next

Audience Hub is ready for people, lists, labels, and groups. You can go back to the list, or send a campaign from Broadcast.

Audience Hub →

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