Install the Official WordPress plugin
Download the Official API Plugin, activate it in WordPress, and paste Instance ID plus Access Token.
In this tutorial, you will install the Official API Plugin so WooCommerce can send WhatsApp from your Official API account.
Time needed: 10 minutes
Before you start
Make sure:
- You are logged in to Wabot.
- The Official API account you will use shows Online.
- You can open WordPress admin (wp-admin) as an administrator.
- WooCommerce is already installed in that WordPress site.
This page is Official API only. To scan a QR code, use Install the Unofficial WordPress plugin.
Do not install both plugin zips on the same site.
1. Download the Official plugin
On the left menu, click Integrations.
Open WordPress Plugin.
Click Official API Plugin. Save the zip file.
2. Copy Instance ID and Access Token
On the left menu, click Accounts.
Open the Official API account that is Online.
Under API Credentials, copy:
- Instance ID
- Access Token
Keep them in a note. Do not swap the two values.
3. Upload the plugin in WordPress
In WordPress admin, go to Plugins → Add New Plugin.
Click Upload Plugin.
Choose the zip you downloaded. Click Install Now, then Activate.
4. Paste the credentials
In the WordPress left menu, open Wabot.
If you do not see Wabot, try Settings → Wabot.
Paste:
- Instance ID
- Access Token
If you see Country, choose Malaysia.
Save.
If you see Verify Status, click it. It should show the account is connected, not disconnected.
Make sure it worked
This tutorial worked when:
- Wabot appears in WordPress and the plugin is Active.
- Instance ID and Access Token are saved.
- Verify Status (if shown) does not say disconnected.
If it didn’t work
Verify Status says disconnected
- Check the Official account is still Online.
- Paste Instance ID and Access Token again. Do not swap them.
- Use the Official API Plugin zip, not Unofficial API Plugin.
You cannot find Instance ID
Open Accounts, click the Official account, then look for API Credentials.
You uploaded the Unofficial zip
Delete that plugin. Download Official API Plugin from Integrations → WordPress Plugin and install that zip instead.
Next
The plugin is connected. Next, send a WhatsApp when a customer places an order.