Find people by a Label
Open Labels, pick an account and a label, and see who has that tag.
In this tutorial, you will open Labels and see who has one WhatsApp label.
Time needed: 8 minutes
Before you start
Make sure:
- You are logged in to Wabot.
- The WhatsApp account already has labels, such as from Live Chat or WhatsApp.
Labels are WhatsApp tags. They are not Broadcast Lists.
1. Open Labels
On the left menu, open Audience Hub.
Click Labels.
2. Pick the account and label
Select the WhatsApp account.
Under Filter by Label, choose one label.
3. Review the people
The table shows people on that label.
You can use Search label contacts… to find a name or phone.
You can filter by created date, then Export if you need a file.
Make sure it worked
This tutorial worked when:
- You selected an account and a label.
- The table shows the people on that label, or it shows that the label has no one yet.
- You did not mix this list with a Broadcast List.
If it didn’t work
No labels appear
- Confirm the account is Online.
- Apply a label in Live Chat or WhatsApp first, then open Labels again.
The table is empty
That label has no people yet. Pick another label, or apply this label to a chat in Live Chat.
You wanted a campaign list
Use Create a Broadcast List. Labels tag chats. Broadcast Lists hold campaign numbers.
Next
You can see who has a label. Next, open a real WhatsApp group and its members.