Send a Broadcast with a Pre-Approved Template
Send an Official API Broadcast using a Meta Pre-Approved Template so the message can arrive outside the 24-hour window.
In this tutorial, you will send one Official API Broadcast using a Pre-Approved Template.
Time needed: 12 minutes
Before you start
Make sure:
- You are logged in to Wabot.
- You have an Official API WhatsApp account that shows Online.
- At least one Pre-Approved template is approved in Meta and ready to sync.
- You have a small test group. Put only your own number in it first.
Create templates in Meta Business Manager. Wabot syncs templates that Meta has already approved. See Templates if you need to sync first.
Regular messages only go to people in the 24-hour session. A Pre-Approved Template can still be delivered after that window.
1. Open Broadcast
On the left menu, click Broadcast.
2. Start a new Broadcast
Click Create.
Enter a Broadcast Name.
Example: Raya Promo Template
3. Choose Official API and a small group
- Select Official API.
- Pick one Official API account. You can select only one.
- Choose Contact Groups.
- Under Include Groups, pick your test group.
- Check the recipient count. Keep it small for this tutorial.
Click Continue.
4. Pick a Pre-Approved Template
Select Pre-Approved Template.
Click Browse and Choose a Pre-Approved Template.
If the list is empty, click Sync, then pick an approved template.
Fill every placeholder such as {{1}} or {{2}}.
If the template has a header image, video, or document, upload that file.
Check the preview on the right.
If you see Send Test Message, send one to your own number first.
Right: 60123456789
Wrong: +60 12-345 6789
Click Continue.
5. Send it now
Choose Send Now.
Review the account, audience, and template. Click Launch Broadcast.
Make sure it worked
This tutorial worked when:
- The Broadcast appears in the list.
- The status moves to Sending or Completed.
- The test phone receives the template message, including the filled variables.
- There is no Failed status for that recipient.
If it didn’t work
No templates in the list
- Confirm you selected Official API.
- Click Sync.
- Open Templates → Pre-Approved and check the template status is approved.
You cannot fill the placeholders
Every variable in the template must have a value before you can continue.
The message did not arrive
- Open Report and read the error.
- Check the test number uses a country code and no
+. - Confirm the template is still approved in Meta.
Continue is disabled
- Fill in Broadcast Name.
- Select one Official API account.
- Select a Pre-Approved Template.
- Select at least one group under Include Groups.
Next
The template Broadcast is done. Next, send a Button, List, or Poll message.