Upload a file
Open File Manager, upload one image or PDF, and confirm it appears in the list.
In this tutorial, you will upload one file to File Manager.
Time needed: 8 minutes
Before you start
Make sure:
- You are logged in to Wabot.
- You have a small image or PDF ready.
File Manager is under GENERAL. Upload here first, then pick the file in Live Chat, Broadcast, or Chatbots.
1. Open File Manager
On the left menu, click File Manager.
2. Create a folder (optional)
Click New Folder.
Enter a name you will recognise, such as My Folder.
Click Create Folder.
Open that folder if you created one.
3. Upload the file
Click Upload.
In Upload Files, drop a file or click the dropzone.
The dropzone says Supports images, videos, documents & more.
Wait until the upload finishes.
4. Find the file
Use Search files… if the list is long.
Confirm the file is in the folder, then open it to preview.
Make sure it worked
This tutorial worked when:
- The file appears in File Manager.
- You can preview it.
- There is no upload error.
If it didn’t work
Upload is missing
You need upload permission. Ask the team owner.
The file is too large
Use a smaller file. Your plan sets the max size. Check storage on the Dashboard.
You wanted to send it now
Open Live Chat or Broadcast, then pick this file from File Manager. Do not send from this page.
Next
The file is stored. Next, check whether a message is waiting or failed in the queue.