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Install the Unofficial WordPress plugin

Download the Unofficial API Plugin, activate it in WordPress, and paste Instance ID plus Access Token.

In this tutorial, you will install the Unofficial API Plugin so WooCommerce can send WhatsApp from your QR / Unofficial API account.

Time needed: 10 minutes

Before you start

Make sure:

  • You are logged in to Wabot.
  • The WhatsApp account you will use shows Online.
  • You can open WordPress admin (wp-admin) as an administrator.
  • WooCommerce is already installed in that WordPress site.

This page is Unofficial API only. For Meta Business API, use Install the Official WordPress plugin.

Do not install both plugin zips on the same site.

1. Download the Unofficial plugin

On the left menu, click Integrations.

Open WordPress Plugin.

Click Unofficial API Plugin. Save the zip file.

2. Copy Instance ID and Access Token

On the left menu, click Accounts.

Open the Unofficial API account that is Online.

Under API Credentials, copy:

  • Instance ID
  • Access Token

Keep them in a note. Do not swap the two values.

3. Upload the plugin in WordPress

In WordPress admin, go to Plugins → Add New Plugin.

Click Upload Plugin.

Choose the zip you downloaded. Click Install Now, then Activate.

4. Paste the credentials

In the WordPress left menu, open Wabot.

If you do not see Wabot, try Settings → Wabot.

Paste:

  • Instance ID
  • Access Token

If you see Country, choose Malaysia.

Save.

If you see Verify Status, click it. It should show the account is connected, not disconnected.

Make sure it worked

This tutorial worked when:

  • Wabot appears in WordPress and the plugin is Active.
  • Instance ID and Access Token are saved.
  • Verify Status (if shown) does not say disconnected.

If it didn’t work

Verify Status says disconnected

  • Check the WhatsApp account is still Online.
  • Paste Instance ID and Access Token again. Do not swap them.
  • Use the Unofficial API Plugin zip, not Official API Plugin.

You cannot find Instance ID

Open Accounts, click the Unofficial account, then look for API Credentials.

You uploaded the Official zip

Delete that plugin. Download Unofficial API Plugin from Integrations → WordPress Plugin and install that zip instead.

Next

The plugin is connected. Next, send a WhatsApp when a customer places an order.

Send a new-order WhatsApp to the customer →

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